SHIPPING STATUS

As of today, January 17: 

We are shipping orders from January 12January 14.

We are shipping Business Kit orders from January 13.


Transit times vary depending on location; anticipate 5–7 business days for delivery once your order has shipped.

SHIPPING FEES


Standard shipping fees

Orders under $40 | $7.50 
Orders between $40 and $79.99 | $9 
Orders over $80 | 11% of order total 

Business Kits | $9.95 + applicable tax 

Epicure ships via USPS, UPS, and FedEx. We require a street address and do not currently ship to PO Boxes or APO/FPO/DPO addresses. At this time, Epicure will only be servicing the continental US. Shipping fees on US orders will be charged in USD.

$5 flat rate on orders of $100 CA/$80 US! Only until January 15, 2022.*

*Does not pertain to Returns, Exchanges, Replacement, Fundraisers orders, also not on any Business Kit orders.

RETURNS & EXCHANGES

We offer a 90-day money back guarantee!

We hope you will love our products, but if for any reason you’re not completely satisfied within 90 days of your purchase, we will exchange or fully refund your item. Extended guarantees also apply to the following products, excluding promotional items. Proof of purchase is required for extended guarantees.

Cookware products: Minimum one-year guarantee against manufacturer’s defects, unless otherwise noted. Silicone products and nonstick coating cookware: Three-year guarantee against manufacturer’s defects. Stainless steel products: Lifetime guarantee against manufacturer’s defects. 

Need to request a refund or exchange?  

Contact your Consultant or let our Customer Experience team help you. Get in touch with us at customerexperience@epicure.com or 1-855-668-5909.